San Francisco State University, San Francisco CA (2021-22 to 2023-24)

• Department Chair, Information Systems, Lam Family College of Business.

San Francisco State University, San Francisco CA (1999-2000 to present)

• Professor of Information Systems
• Research and teaching - Computer networks, next generation Internet technologies and event-driven infrastructures for Content Delivery Networks (CDN).
• Research and development of service-oriented (QoS and ToS) networks. Implementation via campus-based wireless LANs
• Research on the development and deployment of corporate and academic online learning initiatives as instances of e-commerce.
• Study of Quality of Service and Latency Effects via small scale robots controlled over intranets.
• Study of networking concepts such as time-to-live (TTL) and hypertext transfer protocol (HTTP) and their implications on closed networks. This research is being implemented using by gnutella and its variants.
• Evolution of node-to-node networks and its impact on online transactions.

Sphere Interactive, Inc., Atlanta GA ('99)

• Manager of Technology Services: Managed projects for design, development and deployment of online learning for mid-to-large sized corporations.

Spec International, L.L.C., Atlanta GA ('98)

• Manager, Internet R&D: Development of the website. Design and Development of Internet-aware systems.

May & Speh Strategic Decision Services, Atlanta GA ('97)
 

• Credit Risk Modeling: Creating generic credit bureau models for the credit industry for assessing good and bad risk customers.
• Custom Models for Finance/Credit Industry: Create custom models for particular customers by modeling company data and industry data and create a composite model.

Interactive Products and Services, AT&T, Atlanta GA ('95)

• Development of Intranet based emerging technologies: Develop Intranet material for AT&T in Atlanta. This material included HTML, graphics and some multimedia material.
• Training personnel in using emerging technologies: Train AT&T personnel in emerging software technologies for developing Intranets and maintaining databases of reports and documents between remote offices.

Decision Sciences, Georgia State University, Atlanta GA('93 - '96)
 

• Research and Development in Intelligent Tutoring Systems: Developed a working prototype for a US Army funded project. This tutorial/prototype demonstrated the techniques of computer assisted instruction and computer based training complete with testing reporting and monitoring.
• Hypermedia-based Non-linear Knowledge Based Systems: Developed a database of hypermedia resources for Westinghouse Savannah River Company (project funded through Georgia Research Alliance). This collection of hypermedia resources was designed to replace their existing paper-based engineering standards and procedures.
• Web-based Decision Support Systems: Developed and presented a framework for providing decision support through the web. This framework goes beyond the simple expansion of the network from a LAN to a WAN. It also incorporates the role of intelligent agents that collect important information which helps in supporting the decision making process.
• Web-based distributed learning: Extending the computer based learning from the classroom to the world. A prototype was developed that delivered course material, class lectures and tests on any platform using custom Java applets.
• webmaster@dsc.gsu.edu: I was Webmaster at Decision Sciences for over four years (when being webmaster was cool). I worked closely with the faculty and students to develop the entire site on ADDIE-M guidelines. This server caters to the information needs of the department and supports over 150 mime types. It also supports the ftp site and a prototype push server.

• The Commons Initiative at SF State. http://commons.sfsu.edu/
• All things OLPC - One Laptop per Child. I run projects in India, Jamaica and help with others in Madagascar, Armenia, Tuva, San Francisco, etc. I am also the founder and chief organizer of OLPC San Francisco volunteer community. Track us down at http://olpcsf.org/
• Captive Portals in Wireless Networks: Examining the role of captive portals in wireless networks. See the report here
• Networked Robotics: communicating with LEGO^® Mindstorm^TM robots over IP networks to study QoS issues.
• The O.R.E.O. Project : O.R.E.O. stands for Openscript Remote Execute Object. O.R.E.O. adds Internet services such as HTTP, FTP, SMTP, SNMP etc. to native Toolbook applications in Microsoft Windows. No browsers needed.
• The Toolbook Portal : A collection of resources for Toolbook programming, development and use.
• Implementing Opensource Streaming Audio Stations in MP3 and Vorbis : An MP3/Vorbis streaming Audio "radio station" for sending out pre-recorded MP3/Vorbis files in real-time. The current plan is to use this engine to power a "lecture-series" for my classes.

Teaching philosophy

I have attempted to capture the essence of my teaching philosophy in the following sections. Overall, I find that my students enjoy my teaching.

To teach is to learn

I started teaching as a graduate teaching assistant at Georgia State University back in 1995. We were expected to teach the entire session, and not just teach from the professor’s notes. I was gearing up to teach Business Statistics. I was mortified by the feeling that I couldn’t go wrong in front of the class. What I found out instead was that I learned from every one of my students -- even the ones who didn’t participate. Very quickly, I realized that my opinion was one amongst many, and while I was expected to lead, I wasn’t expected to be the all-knowing entity. In fact I found it exciting when students disagreed and expressed their points of view. It gave me a chance to reinforce my outlook. This was the turning point in my career. After teaching that course successfully, I felt that I had found my calling. I wasn’t going to be a pilot or a railroad engineer (my childhood aspirations). I was going to be a teacher.

Beyond the classroom

The term classroom is a bit of a misnomer. The metaphorical room has grown quite a bit. It spans many realms outside of the face-to-face environment. While we have students who have limited work experience, we have others who hold a full time job, and come to get an education in the evening. We also have students who have work experience in other countries, but find it to be at odds with the American work style. Their queries added to the experiences of working students makes for a vivid discussion in the classroom. In one instance, I was explaining the use of media and servers by large Internet companies like YouTube and Netflix. It turned out that one of my students in that class actually managed servers at YouTube! Such richness of experience in the classroom is rare, but we happen to be in the hotbed of tech. We get to experience it first-hand.

Effective use of pedagogy

Given the limitations of time and space, we are compelled to compress a lot of material within a semester. Syllabi, assignments and exams help in creating structure and assessment. I find that in some cases, learning by example via hands-on projects works better. In other instances, such as my MBA classes, the case study approach holds a lot more depth. Effective use of pedagogical methods not only helps in managing the course; it also helps me in making the assessment process a fair and balanced one. I have taught a variety of courses in Information Systems. These range from introductory, to specialized, undergraduate, to graduate, to executive. The breadth and depth of experience is tremendous and can be overwhelming, especially when I have to teach all three kinds of courses in the same semester! I find undergraduate classes to be refreshing because students are open to all kinds of new ideas. I can entice them with hands-on projects where they build servers, networks, and databases. I find graduate courses to be exciting, because the students are mature, and instill a certain depth in the discussions. I can involve them in a case discussion about a company like Facebook or Google from “down on highway 101” and facilitate the questioning of status quo. I find executive MBA courses to be “roll up your sleeves” challenging, because the students are seasoned professionals. It takes a bit of work and time to loosen them up to new ideas, possibilities and growth. My industry experience comes in handy while I am in a EMBA class. In all, I enjoy the whole spectrum. I love being a teacher!

Role of technology

Technology plays a very important support role in teaching. I am usually at a loss without the network in my classroom. Technology plays a powerful support role in my classrooms. Projectors fail, but there's always the blackboard (or whiteboard, as the case may be). Flexibility is key. We are there to teach and learn. The tech supports and makes it even more agile.

The so-called real world

I have always been amused by that term: "real world". It would seem that we in academia live in a make-believe world, where we don’t quite know what goes on in the real world. The gap between what goes on in the classroom and what the students experience when they work outside must be minimized as much as possible. I make every effort to do so by bringing in guest speakers who help reinforce the student views of what to expect in the real world. I also frequently use special study courses to allow students to work with special topics that are not yet covered by our core and elective classes. I serve on the board of advisors and directors of a few companies. I work with industry professionals via our internship program to bring that “real world” into our classrooms, and make students more confident before they step out into the work arena.

Some of my "other" things that may or may not qualify as work-related.

• Check out my collection of audio gear at https://instagram.com/v3rmaji